Kushking.shop – Privacy Policy

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Last Updated: October 2025

1. Introduction

Kushking.shop (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have regarding your information.

By accessing or using the Kushking.shop website, app, or platform (“the Platform”), you agree to the practices described in this Policy.

If you do not agree, do not use the Platform.

2. Data We Collect

We collect the minimum data necessary to operate, secure, and improve the Platform.

2.1 Information You Provide Directly

• Full name
• Email address
• Phone number
• Delivery address
• Date of birth (for age verification)
• Account login details
• Order information and purchase history
• Vendor business documents (for Vendor accounts)

2.2 Information Collected Automatically

• Device data (IP address, browser type, OS)
• Activity logs (page visits, clicks, transactions)
• Cookies and tracking data
• Location approximations (for fraud and compliance)

2.3 Vendor-Specific Data

• Licensing documents
• Compliance certificates
• Store details
• Product listings
• Bank payout information (processed by payment gateways, not stored by us)

3. How We Use Your Data

Your data is processed only for legitimate business, compliance, and security purposes.

We use your data to:

• Create and manage user and vendor accounts
• Verify age, identity, and regulatory compliance
• Process orders and enable communication between users and vendors
• Detect, prevent, and investigate fraud and illegal activity
• Improve platform functionality, performance, and security
• Provide customer support
• Display relevant products, vendors, and promotions
• Comply with South African law and SAPRA-related regulations

We do not use your data for medical analysis, profiling, or health interpretations.

4. Legal Basis for Processing

We process your data under the following legal grounds:

• Contractual necessity – to operate your account and process transactions
• Legal obligation – age verification, compliance, fraud prevention
• Legitimate interests – running and improving the Platform
• Consent – when required (e.g., marketing, cookies)

5. How We Store and Protect Your Data

We implement industry-standard security measures including:

• Encrypted data transmission (SSL/TLS)
• Secure account authentication
• Encrypted storage for sensitive data
• Fraud and intrusion detection systems
• Strict access-control policies

However, no system is 100% secure.

You use the Platform at your own risk.

6. Sharing of Information

We do not sell your personal data.

We share it only when necessary.

We may share your information with:

• Vendors to process your orders
• Couriers or delivery partners (used by vendors)
• Payment processors for payments and refunds
• Analytics providers for platform performance
• Compliance auditors
• Law enforcement when required by law
• Regulators for SAPRA/regulatory compliance
• Service providers who assist in running the Platform

All third parties are required to handle your data securely.

7. Cookies & Tracking Technologies

We use cookies to:

• Authenticate users
• Secure the Platform
• Track activity for analytics
• Improve user experience
• Prevent fraud
• Remember preferences

You can disable cookies in your browser, but some features may stop working.

8. Age Verification & Restricted Access

Kushking.shop is strictly 18+.

We verify age through:

• User-provided information
• Vendor verification
• Device checks
• Random proof requests

Any user attempting to bypass age verification will be banned.

9. Data Retention

We keep your data only as long as necessary for:

• Legal obligations
• Operational needs
• Fraud prevention
• Regulatory audits
• Dispute resolution

When data is no longer needed, we delete or anonymise it.

10. Your Rights

Depending on your region, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Export or transfer your data
• Withdraw consent where applicable

To exercise your rights, contact us at:

📧 support@kushking.shop

We reserve the right to verify identity before processing requests.

11. International Data Transfers

Your data may be processed outside your country, but always under strict security and legal safeguards.

We comply with Infinity Prospects data protection frameworks and relevant South African laws.

12. Payment Information

Kushking.shop does not store card details.

All payments are processed by independent PCI-DSS compliant payment gateways.

Any refund or payment issue must be handled directly with the vendor and the payment processor.

13. Third-Party Links

The Platform may link to third-party websites.

We are not responsible for:

• Their content
• Their privacy practices
• Their security

Use them at your own risk.

14. Changes to This Privacy Policy

We may update, modify, or replace this Policy at any time.

Continued use of the Platform after updates means you accept the new Policy.

15. Contact Information

For privacy questions, requests, or complaints:

📧 horzienx@gmail.com

For regulatory concerns, contact the appropriate South African authority.